Know Your Rights


Welcome to This website is owned by Eptins. By visiting our website and accessing the information, resources and services we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy, along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy for more information).


  • offers general information about the law and it is subject to change without notice; but it does not provide any legal advice and is not intended as a substitute for professional consultation and advice in particular matters. Neither the employees of Eptins nor the participating professionals (Company secretaries, Chartered Accountants or Lawyers) are representing you or acting as your professional advisers.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
  • The content contained on this website is not intended to and does not constitute legal advice and no lawyer-client relationship is formed.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meets your specific requirements.
  • If a User sends any content or material to us through e-mail or by any other means, including but not limited to comments, data, suggestions, queries, or any other information will be treated as correct.
  • We are not responsible for any errors or omissions in the information you supply us.
  • All content and materials available on, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Eptins, and are protected by applicable copyright and trademark law.
  • We may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.


There are no refunds on any service, project or product. You Can Place refund request within 3 days after signing the project agreement. So Before Place Your Order be sure. Before placing order please read our terms / privacy policy / refund policy.


Cancellation of an order is not possible once the payment has been made. No refunds will be given except in the event of cancellation or non-performance of service by Eptins.


It is to be noted that, Eptins is neither liable nor responsible to refund the amount for any delay caused due to the technical failures, internet disruptions, hacking, piracy, riot, network connectivity, war, act of God and/ or any other force majeure etc.


Subject to the terms and conditions agreed herein, professional fees paid for the services shall only be refunded. If Eptins confirms the request of the refund, User needs to provide certain details required to refund the amount which may include such as bank account number, IFSC code, branch name etc.


  • Hosting, Domain or any 3rd party charges not included unless mentioned or promised in final proposal.
  • 2 Revisions included in PSD Design, afterwards chargeable
  • Any new additional pages more than decided scope of work will be chargeable extra
  • Any high level changes will be handled only within 12-24 hours turnaround time
  • Lower level changes will be covered only within 48 hours
  • Maintenance duration does not cover any changes i.e. no data entry, no product entry, no image upload, no contact information change, no upgrade or downgrade. Anything will be chargeable. Maintence covers only design issues, bugs that too only covered when only Eptins have the access to website admin or any editable panel.
  • Any one time or multiple physical or virtual meetings will be limted to specific time and only for important discussion only not for any casual conversation. Any basic communication will be carried by either chat or email only.
  • After providing deliverables if no corrections or changes reported will be considered as accepted and final.
  • Content writing will be charged additional
  • Any stock photo will be chargeable extra
  • Once Eptins share update for feedback if no feedback is heard from client within 7 days, Eptins may drop the project without any information or may introduce suitable terms to carry work, if client agrees to new terms then only Eptins can resumes the work.
  • Website management charges are additional depends on the scope of work.
  • Complimentary duration for maintenance is 12 months for any project.
  • Eptins can alter or add any new terms and conditions anytime without informing any of the client.
  • Only terms and conditions mentioned on this page will be accepted and followed in any case.
  • If client failed to clear dues within 3 days once invoice/bill/ raised Eptins will charge late payment charges at Rs 100/day till the day dues are clear.
  • Once the feedback is provided by client Eptins may take 3 days to start working on the corrections that is too subject to availablity of the team involved.
  • No additional changes will be made once the scope of work is decided, only in exceptional cases it's upto Eptins if want to do additional corrections.
  • Eptins will provide concession at Rs 100/day in the due payment if due to any reason Eptins fails to deliver project on provided time only if delay is made from Eptins end.
  • Eptins doesn't make any commitment for fixed or minimum amount of sales or orders in digital marketing services. Be noted Eptins is a Digital Marketing agency not a sales agency.
  • Eptins assign team for any project and share time to time update with client, if due to any reason client fails to provide feedback in certain time Eptins allot team members to other projects, in such case Eptins do not make any commitment that Eptins will resume the project immediately if client retuns anytime in future or not necessarily Eptins continue that particular project.
  • Upon finalization of any project and once Eptins share invoice/bill/PO/PI and clients makes the payment it's not confirm that Eptins will start the project/work/service immediately, it's subject to availablity of team members.
  • Eptins does not make any commitment of guaranteed results in Digital Marketing services, via digital marketing services Eptins makes sure client's brand reach to target audience in cost effective manner but not ensures any sales. Because marketing results are unpredicted and unexpected, marketing needs time to get results. Decisions are made in data not on anyones assumption or predictions.
  • All disputes are subject to Jaipur jurisdiction only

Note: These terms and conditions was last updated on November 29th, 2023